About Us
A Quick Clarification
Who's Behind This Site
Our priority is to publish content that is:
- Accurate
- Easy to read
- Well organized
- Regularly reviewed
- Helpful for every visitor
We avoid confusing technical language and explain each topic step by step.
What You'll Find Here
Here are some basic things that you will find on our site:
Getting started. A walkthrough of the online registration process, from creating your account to filling in your personal details correctly for the first time.
Booking your appointment. How the booking system works, what time slots tend to open up, and how to pick a branch that actually makes sense for you.
Requirements and valid IDs. An updated list so you’re not turned away at the counter for bringing the wrong document.
Fees and payment options. What it costs, and how to pay through GCash, over-the-counter channels, or other accepted methods.
Renewals. What changes (and what doesn’t) when you’re renewing an existing clearance instead of applying for the first time.
Understanding a “hit.” What it means if your name matches another record, and what typically happens next.
Common issues. Real answers to the problems people actually run into — wrong spelling on the certificate, missed appointments, payment errors, and more.
Our Commitment to Quality
Independent Information Website
This website is an independent informational resource.
We are not affiliated with or connected to the National Bureau of Investigation (NBI) or any government agency. Our website does not process applications, issue NBI Clearances, or collect government fees.
For official services, appointments, and transactions, visitors should always use the official government website.